FAQ: Shattered Tower RPG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What about the original sketch on your signed hardcover book included in some pledges?

One of our artists will draw a black&white original sketch, based on the Shattered Tower setting. the sketch will be drawn on one of the internal pages of the CoreBook.

The backer will also be able to suggest the subject or ask for a surprising random one.

Last updated: May 05, 2018 13:10

Where can I find details about the Original Kickstarter Campaign?

Here:

https://www.kickstarter.com/projects/614545349/shattered-tower-rpg/

Last updated: September 04, 2018 00:26

What about shipping?

from the kickstarter: “First of all, We’ll ship anywhere in the World. Said that, the shipping costs are not included in the pledge, so - if we succeed - shipping costs will be collected after the Kickstarter Campaign with backerkit.”

Said that, we are still working on the corebook and we can only estimate the final weight of it, so - we’re not actually sure about the shipping costs we’re charging you with at the moment. To be sure everything goes smooth, we decided to set pledges’ shipping costs at the max value we guess they could be. if costs are gonna change after the actual product is made, it’d be only to lower it!

Last updated: September 27, 2018 07:47

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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